You are here >> Other News >> Electronic Match Card support update

Electronic Match Card support update

The Electronic Match Card (EMC) extension to Level 8 in the mens game and Level 4 in the womens game has returned an average completion rate (clubs successfully submitting EMC’s) of 89% after week 7 of the 2018-19 season. We would like to thank all clubs for their successful completion of EMC to date.

Phone calls to the EMC Helpdesk have steadily decreased since week three, and over the past four weekends, the helpdesk has received single figure calls. This decrease in demand has led to a decision to scale back the hours the dedicated EMC Helpdesk will be available.

The EMC Helpdesk is now open between 4pm-7pm each Saturday.

The GMS Helpdesk (0208 831 6651) will continue to be available between 9am - 5pm from Monday to Friday, and can deal with any EMC enquiries.